Neko Cat Cafe
Went to Neko Cat Café with my dog on Jan 8th, thinking it would be a chill spot to grab a milk tea. Sadly, it wasn’t. The staff told me dogs aren’t allowed inside. Fair enough—until I explained my dog is a service dog and cat-friendly. That’s when things took a turn for the worse. They hit me with some BS excuse about being an adoption center and said no dogs (even service dogs!) are allowed on the premises. Uh, what? Are you kidding me? Let’s get one thing straight: It’s illegal to deny access to a service dog. Businesses can’t just decide to ignore federal law because it’s inconvenient for them. But instead of acknowledging that, Neko Cat Café doubled down on their policy. Here’s the real kicker: This place isn’t some purely charitable animal shelter. It’s a for-profit business making money off drinks, beer, wine, snacks, and a cover charge for people to come play with their cats. If you’re making money from customers, you don’t get to hide behind “we’re an adoption center” to dodge the law. It’s a café first and foremost, and federal law applies. What disgusts me the most is the hypocrisy. I’ve been to plenty of actual non-profit shelters, and not once has any of them denied entry to a service dog. Yet here’s Neko Cat Café—a business raking in money—acting like the rules don’t apply to them. I get that they want to keep the cats safe, but service dogs are trained for this. They’re not a danger to anyone. What’s dangerous is this café’s blatant disregard for the law and their lack of empathy for customers who rely on service animals. At the end of the day, this is just a greedy business hiding behind the guise of being a "shelter." They want the perks of being an adoption center but without following the laws every other business has to follow. Absolutely disappointing. Won’t be back. And if you have a service dog? Don’t waste your time here.
